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Warranty

Dear customer,
We would like to congratulate you on your choice of this product and hope that it will be at your level of need. In the event of any defects please contact us through the website or our numbers shown below.


Warranty Policy:
  • Warranty is valid for six months on all electronic devices and one year on gaming chairs for one year except accessories, digital codes, apparel and consumer products.
  • Products can be returned in case of not matching the advertised features on the website within 15 days from the date of delivery.
  • In case of arrival of damaged or incomplete goods, an alternative shipment will be sent at no cost. In some cases you will be requested to return the product for repair and checking the damage.

Warranty will be considered void in case of:
  • Trying to open the gadget or device
  • Deleting the device’s files
  • Misuse (Breaking of the product)
  • Repairing the device in unlicensed locations

Refund: 
Products can be returned within 3 days of delivery date, the product should be in factory packaging and should be sent back by the customer and the customer should bear the shipping fees. 
Amounts paid using PayPal or Credit Cards will be refunded directly to your account, Cash on Delivery amounts will be refunded as Purchase Vouchers on the website. Refund may take 10 to 15 working days.

Contact Information:
Phone: 00973 3624 7717
Email: [email protected]
Website: www.Cazasouq.com

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